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Based on the book Advanced Web Metrics with Google Analytics - by Brian Clifton

Measuring Success - the blog

Here I write about Google Analytics setup and usage; Online privacy - debunking the myths; Data accuracy - what is accurate, what is not and how to live with it; Website usability & conversion optimisation - the whole raison d'etre for measurement in the first place; Democratisation of data - spreading the love; Google in general - business practices, approach and strategy.

What is the future direction of analytics?

Categories: Google Analytics specific, Metrics understanding 1 Comment »

I was recently interviewed by CMSWire. Apart from pointing you to the full article, I thought the questions, expertly posed by Siobhan Fagan, were very relevant. I particularly liked:

What do you see as the future direction of analytics?

I enjoy sticking my neck out on future predictions, so I reproduce my answer to this question here…

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Google Analytics illegal to use – according to Norwegian Data Inspectorate

Categories: Privacy and Accuracy Comments (16) »

Not really! The eye catching headline form the following article is actually very misleading (I used Google translate). In fact, this is a classic example of poor/misleading journalism on this subject…

As I wrote in my last article on this subject: Google Analytics and the new EU privacy law #3, if you use Google Analytics to collect personal identifiable information (PII) without the explicit consent of each visitor, then yes you are breaking the privacy laws in each of the 27 EU member countries. That is the same with any tracking tool/methodology. It also breaks the Terms of Service of GA.

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Why Web Analytics Users Are Falling Behind The Industry

Categories: Google Analytics specific, Metrics understanding Comments (4) »

In my post form last week, I commented on Econsultancy’s 5th Online Measurement and Strategy Report 2012. An area that stood out for me in that report was the 8% market share of GA Premium, the paid version of Google Analytics. In this post I wanted to spend more time sharing my thoughts on the wider points raised by this report…

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Online Measurement and Strategy Report

Categories: Google Analytics specific, Metrics understanding Comments (2) »

I am a big fan of Econsultancy because of the quality of the work these guys do. In case you missed it they published their 5th Online Measurement and Strategy Report 2012 today. As with the previous reports, it’s fascinating snapshot on where web analytics is right now – both as a process and as an industry.

But what got my attention are the GA Premium numbers… [...]

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Google Analytics and the new EU privacy law #3

Categories: Privacy and Accuracy Comments (20) »

As you may be aware, last May (2011) a new EU privacy directive came into force – officially known as Privacy and Electronic Communications Regulations (PECR), though often referred to as the “EU cookie law” as it implies that setting website cookies without a visitors consent would be illegal in all 27 EU member countries.

Contrary to what has been reported (and even enacted on some sites), you do not need to seek explicit consent to set an anonymous, benign first party cookie. [...]

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Jumpstart Regular Expression Tutorial for Google Analytics users

Categories: Google Analytics specific, Metrics understanding Comments (9) »

If you manage a Google Analytics account, then understanding regular expressions – and how to set them up – is a key part of your job. This tutorial is intended to jump start novice users into the world of regular expressions – specifically from a Google Analytics point of view. [...]

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Book errata – 3rd edition

Categories: Google Analytics specific Comments (15) »

A small number of typos have come to my attention with the 3rd edition – four so far. These will be corrected in the next re-print (due end of May). However I wanted to list them here for people to be aware of. Please let me know (by adding a comment here) if you find others.

Ch 7, page 254 – Figure 7.15
Figure 7.15 illustrates a hostname differentiation filter. The “Field B” and “Output To” have no option selected, and only show a dash -. They should instead read “Request URI”. Replacement image shown below. [...]

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The Best Google Analytics Add-Ons

Categories: Google Analytics specific, Implementation ABCs Comments (10) »

These are 13 of the best tools (aka add-ons) that have made significant differences to how I work with Google Analytics. I have not attempted to list all possible add-ons that are available – I seem to come across a new one every day…! Rather, ones that I have used in real-world situations that have helped me do my job. [...]

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3rd edition of Advanced Web Metrics now shipping – What’s it about?

Categories: Google Analytics specific, Implementation ABCs Comments (15) »

There are two fundamental questions you need to answer in order to assess the performance of your website:

1. What is driving visitors to my website?
2. What do they do once they arrive?

These are the same questions no matter what position you have in the organisation – its just the level of detail in the answer that changes. Essentially, no matter what your role of interest or responsibility is for your website, these two questions are where you start your investigations. For that is what “analysis” is – an investigation of data and the building of a hypothesis from it.

As a practitioner this is what I do for a living and this is what the 3rd edition of Advanced Web Metrics with Google Analytics is all about! [...]

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Book Launch – 3rd Edtion of Advanced Web Metrics

Categories: Google Analytics specific Comments (15) »

After two years since the last book the 3rd edition is finally here – officially shipping on Amazon et al from 19th March 2012. Thanks to all who have provided feedback on the last two editions. Its been both flattering and humbling when people write with praise. It makes my day/week in a way no other job or role has ever done – which ultimately is my driver for writing.

Come and join me for the Launch Party in Stockholm (March 29th)

What’s new in the 3rd edition?

As you may know, my aim with these books has always been to give the reader a thorough understanding of web analytics, from a practitioners point of view, using Google Analytics as the tool of choice. There are lots of details (well the book is called Advanced…!), but only when it is necessary. That is, where there is a good business opportunity/insight to be gained from it…

In 2011 alone there was a wealth of announcements from the GA Team (coolest first):

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