Whitepapers by Brian Clifton

  • Increasing Web Analytics Accuracy – PDF (related post, related post)
    This 14 page document describes the accuracy limitations of on-site web analytics tools and how can you mitigate these and get comfortable with your data. Importantly, it is vendor agnostic. That is, with a best practice implementation of your web analytics tool, you can get very precise visitor data.
  • Web Analytics Data Sources – PDF
    This is an 11 page pdf describing the different data collection techniques used by various web analytics vendors (tags, logfiles, hydrids, packet sniffers, web server APIs). Includes vendor comparison chart, though with so much consolidation in the industry these days it is looking a tad out of date (2008). Useful for historic info…
  • How Search Engine Optimisation (SEO) Works – PDF (related post)
    Updated for its 8th year in circulation with over 10,000 downloads, this 16 page document is a primer for anyone wishing to understand the intricacies of SEO and was a foundation module for the University of British Columbia web analytics course.

Highly recommended

These are all books that I have read and over the years. They have helped me to learn and develop skills for understanding the web, its measurement and web site analysis. They have influenced my thoughts and solidified my own personal vision…

    krug.jpg Don’t Make Me Think!
    By Steve Krug (pronounced Kroog)
    This is an excellent, humorous, easy to read book which was one of those light bulb moments for me. If only I could write as well as this…!
    Econsultancy.com Not a book, but I am a big fan of E-Consultancy. The quality of their reports and the people that produce them is excellent. A great resource for digital marketers and one I refer to in the book and in numerous posts/presentations.
    Web Analytics: An Hour a Day
    by Avinash Kaushik – a big picture approach to web analytics, where it fits in and what you can do with the information


    Purple Cow: Transform Your Business by Being Remarkable
    by Seth Godin
    A very easy to read and engaging book (you can literally read it on a plane trip!). However, that doesn’t detract from the skill that Seth has at illustrating, with great case studies and in very simple terms, how the world has changed since the web came along. An inspiring read even for people who have seen it all…
    Google Power
    by Chris Sherman
    I considered myself a Google power user, yet this book taught me a few good tips.

Other recommended reading

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